Harmonic offers performance analysis services designed to provide operators with a clear perspective of their user experience aligned with network performance.
We provide independent tools and services that can be tailored to evaluate your network performance and address current levels of concern. We support the full range of service testing at both the technical network and ISP user level.
Our services include:
Network Performance Analysis - Measurement and Reporting
Network performance testing of mobile, broadband, ISP, voice and Quad Play services
Online performance reports or reports providing deeper analysis
Tailored measurement. Specific reports targeting key customer concerns
Regular performance profiling reports that provide information relating to KPI's and trends
Benchmarking of Assurance Services
Benchmark testing of mobile, broadband, ISP, Web, VoIP and video including Quad Play Services
Clear comparison across similar or competitive services if appropriate
Our Service Capability
Accurate measurement of telecommunications service performance
Comprehensive reports of high statistical integrity for internal or public release
A full variety of active and passive testing methods
Analysis of your network performance and benchmarking with our own measurement systems if appropriate
Our Team Expertise
Harmonic and our partners have strong capabilities in network performance testing, modelling and analysis. Our team of engineers works closely with all NZ universities and research institutions with capabilities in this field. Through this collective base of expertise and tools, we provide a national platform of internationally recognised thought leaders.
