Case Studies

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Empowering Reliability: Harnessing Data Science for New Zealand's Electricity Network

Advanced Analytics Data Quality

The SAIDI, or System Average Interruption Duration Index is a key metric for network reliability performance in the electricity industry. It corresponds to the sum of all customer interruption duration divided by the total number of customers served, offering a comprehensive gauge of service reliability.

Over recent years, Top Energy has experienced higher than expected unplanned SAIDI and reported SAIDI has increased each year. Increasingly challenging weather conditions, which are …

Helping New Zealand’s birds find the safest path through wind turbines

Advanced Analytics

Using advanced data analysis techniques to develop an avifauna collision risk model to assist Boffa Miskell with the assessment of ecological impacts of wind farms on birds, and, specifically, to enable robust testing of layout and design scenarios that will minimise collision risk to birds.

Boffa Miskell engaged Harmonic Analytics to replace a simple collision risk model that had been in use since 2004, with a new model that responds …

Illuminating Fibre Prospects

Advanced Analytics Custom Analytics + Software Solutions

Providing Northpower Fibre (Northpower) with data driven insights to identify potential customers using predictive probabilities generated by a propensity model.

Northpower engaged Harmonic Analytics to provide analytical insights to help determine whether a residential entity may be a potential customer. These insights would help Northpower …

Statistical modelling to inform strategies for managing aging pipe networks

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Helping water utilities understand the factors that contribute to deterioration of asbestos cement pipes and make informed decisions around proactive maintenance and replacement.

It is estimated that there are approximately 40,000 km of Asbestos Cement (AC) pipes still in service across water supply networks in Australia. Many of …

Floods of alarming insights

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

A major Energy Networks company in Australia was concerned about the rapidly growing number of alarms on their distribution network.

Within the control room, controllers were swarmed with alarms every second, needlessly elevating stress and lowering morale. While the notification and monitoring of alarms is …

Enduring relationship helps deliver water services to 1.5 million people daily

Advanced Analytics Data Quality Data Science Team Development Data Visualisation + Reporting Solutions

Harmonic builds enduring relationships with our clients to provide ongoing value and expertise. Our lengthy professional relationship with Watercare has allowed us to contribute to several aspects of their business, including; performing data quality assessments and exploratory data analyses, creating custom algorithms and analytical measures; developing and productionising forecasting projects, and; building their in-house data science team.

Watercare supplies around 365 million litres of water to Auckland every day. Water is drawn from 23 sources, treated and supplied to homes and businesses …

Machine Learning improves cargo revenue optimisation for leading international airline

Advanced Analytics

Harmonic developed an international-flight cargo space estimation tool to maximise revenue in collaboration with a leading international airline.

The leading airline had wasted capacity due to high no-show rates for several international routes. As cargo customers would not be charged for unused space …

Forecasting Apprenticeship Numbers with Confidence

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Apprentice numbers vary year to year and are often strongly influenced by economic factors, the construction industry job market and the demand for housing in New Zealand. An accurate projection is required to minimise the financial impact from over or under forecasting apprentice numbers and advanced analytical modelling is the key to gaining confidence when forecasting these numbers.

BCITO wanted to gain confidence in forecasting demand for apprentices over the long term so as to proactively position itself to meet the demand for …

Powerful Asset Management Solution for Spark

Advanced Analytics Custom Analytics + Software Solutions

Analytics can help asset-intensive companies, like large digital services companies, extend the life of their assets and optimise their operations. With the right mix of analytics, companies can gain insights into the health and asset failure risk to help make informed, risk and return based decisions.

Spark runs a sophisticated Lifecycle Management Programme to ensure their network operates efficiently and delivers the highest quality customer experience. Early on, Spark recognised that …

Crash Analytics to help reduce the National Road Toll

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Leveraging data with machine learning and analytics can help make a real difference in understanding and addressing various global or local social problems, including the New Zealand road toll.

A large Crown Entity wanted to gain insights into the root causes behind high death and serious incidents (DSI) rates occurring in a specific region …