Case Studies

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Asset Lifecycle Management for Wellington City Council

Custom Analytics + Software Solutions Data Quality

Water analytics allows companies and local bodies to evaluate their data for trends and patterns, enabling quick identification of opportunities to reduce costs, minimise risks and predict asset failure. Additionally, understanding the quality of your asset management data provides confidence to make decisions based on these insights.

WCC wanted to improve "three waters" asset management data to help meet regulatory compliance requirements, including 30-year infrastructure strategies. They also wanted to support cost-effective …

Complaints dashboard puts the customer first

Data Visualisation + Reporting Solutions

Creating an interactive, elegant dashboard can be a daunting task, especially when it is publicly available. Harmonic has applied their skills and expertise to help the Banking Ombudsman Scheme achieve their vision of a dashboard that would step up transparency about banking customer complaints.

A core aspect of BOS’s work is understanding customers’ complaints about their banks. BOS wanted to take a closer look at complaints across specific banks …

Crash Analytics to help reduce the National Road Toll

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Leveraging data with machine learning and analytics can help make a real difference in understanding and addressing various global or local social problems, including the New Zealand road toll.

A large Crown Entity wanted to gain insights into the root causes behind high death and serious incidents (DSI) rates occurring in a specific region …

Data Visualisation puts New Zealanders well-being front and centre

Data Visualisation + Reporting Solutions

Harmonic worked with The Treasury to present quantifiable measures of well-being.

As part of the LSF, The Treasury sought to visualise and compare several indicators of well-being, and present well-being measures across three indicators; ‘Our country’, …

Data Visualisation unlocks 360° views of Process Safety Performance

Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Helping Contact Energy gain visibility of process safety performance and quickly understand trends, outliers, and patterns in their process safety data by harnessing the power of data visualisation.

Contact Energy wanted a 360° view of their process safety performance across sites and plants that could be used by executives and operational staff. It …

Developing the right data science capabilities to support successful business transformation

Data Science Team Development

Every day, water utility companies are tasked with providing drinking, waste and stormwater services to New Zealanders. Reliably supplying millions of litres of water and managing the challenges that come in hand with this is no mean feat. Having worked with a number of water utility companies, Harmonic understands these challenges and has the expertise required to help curate the right data science capabilities to address them.

As part of a major business transformation, a large New Zealand Water Utility company wanted to utilise analytics and insights to drive operational decision making …

Enduring relationship helps deliver water services to 1.5 million people daily

Advanced Analytics Data Quality Data Science Team Development Data Visualisation + Reporting Solutions

Harmonic builds enduring relationships with our clients to provide ongoing value and expertise. Our lengthy professional relationship with Watercare has allowed us to contribute to several aspects of their business, including; performing data quality assessments and exploratory data analyses, creating custom algorithms and analytical measures; developing and productionising forecasting projects, and; building their in-house data science team.

Watercare supplies around 365 million litres of water to Auckland every day. Water is drawn from 23 sources, treated and supplied to homes and businesses …

Floods of alarming insights

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

A major Energy Networks company in Australia was concerned about the rapidly growing number of alarms on their distribution network.

Within the control room, controllers were swarmed with alarms every second, needlessly elevating stress and lowering morale. While the notification and monitoring of alarms is …

Forecasting Apprenticeship Numbers with Confidence

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Apprentice numbers vary year to year and are often strongly influenced by economic factors, the construction industry job market and the demand for housing in New Zealand. An accurate projection is required to minimise the financial impact from over or under forecasting apprentice numbers and advanced analytical modelling is the key to gaining confidence when forecasting these numbers.

BCITO wanted to gain confidence in forecasting demand for apprentices over the long term so as to proactively position itself to meet the demand for …

Going from 1 to 50 Data Scientists with Harmonic

Advanced Analytics Data Science Team Development

Recruiting the right data science talent can be a challenge but it is not the only path to increasing your data science capabilities. In this case study, we look at how a large energy sector operator successfully upskilled existing staff by working closely with Harmonic.

A large Australian energy sector operator wanted to develop its internal data science team capabilities to improve forecasting accuracy, the automation of analytical processes, and …