Case Studies

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Forecasting the Effects of Maintenance and Renewal Policies

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

The AssetPulse solution opens the door to smarter data-driven maintenance and renewal policies for water distribution assets.

Water distribution networks across the country are approaching end-of-life, leading to increased maintenance costs and deteriorating service. Prioritising assets for maintenance and renewal correctly is …

Monitoring night flow measurements to detect potential leakages

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

The LeakSense tool facilitates the exploration of night flows and potential leakage by water industry experts, aided by specific automatic flagging of anomalous night flows.

Leakage is a huge issue for councils facing ageing water distribution infrastructure. Identifying the source of leakage and prioritising areas for maintenance can be very …

From Catchment to Consumer: Visualising a Water Network

Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

HydroBalance is an interactive visualisation tool that traces water balance from source to customer, facilitating the exploration of areas to target for leakage reduction efforts, efficiency improvements, and a better understanding of the path of water through the network.

The water industry faces a range of challenges in its goal of supplying clean drinking water to customers. This includes being able to supply sufficient …

Identifying successful incentives to optimise staff retention

Data Visualisation + Reporting Solutions

Helping a multinational firm predict the likelihood of staff leaving and determine what may encourage them to stay.

Experiencing increasing demand for services in a tightening labour market, a multinational firm asked Harmonic Analytics to develop a quantifiably robust method to predict the …

Casting a light on Aotearoa’s darkest assets

Custom Analytics + Software Solutions Data Quality Data Visualisation + Reporting Solutions

Improving the transparency of Three Waters asset data quality across New Zealand.

Data is essential for assessing the condition of Three Waters (wastewater, drinking water and stormwater) pipe networks, planning renewals and scheduling maintenance. Traditionally, pipe asset …

Automated data gathering and visualisation enhances productivity

Custom Analytics + Software Solutions Data Quality Data Visualisation + Reporting Solutions

Helping Trustpower improve visibility of ISP capacity and performance through automated data collection and interactive data visualisations.

Key ISP KQI and KPI data was manually collated from multiple data sources daily into a spreadsheet. From the spreadsheet, reports were generated with simplistic …

Statistical modelling to inform strategies for managing aging pipe networks

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

Helping water utilities understand the factors that contribute to deterioration of asbestos cement pipes and make informed decisions around proactive maintenance and replacement.

It is estimated that there are approximately 40,000 km of Asbestos Cement (AC) pipes still in service across water supply networks in Australia. Many of …

Complaints dashboard puts the customer first

Data Visualisation + Reporting Solutions

Creating an interactive, elegant dashboard can be a daunting task, especially when it is publicly available. Harmonic has applied their skills and expertise to help the Banking Ombudsman Scheme achieve their vision of a dashboard that would step up transparency about banking customer complaints.

A core aspect of BOS’s work is understanding customers’ complaints about their banks. BOS wanted to take a closer look at complaints across specific banks …

Floods of alarming insights

Advanced Analytics Custom Analytics + Software Solutions Data Visualisation + Reporting Solutions

A major Energy Networks company in Australia was concerned about the rapidly growing number of alarms on their distribution network.

Within the control room, controllers were swarmed with alarms every second, needlessly elevating stress and lowering morale. While the notification and monitoring of alarms is …

Enduring relationship helps deliver water services to 1.5 million people daily

Advanced Analytics Data Quality Data Science Team Development Data Visualisation + Reporting Solutions

Harmonic builds enduring relationships with our clients to provide ongoing value and expertise. Our lengthy professional relationship with Watercare has allowed us to contribute to several aspects of their business, including; performing data quality assessments and exploratory data analyses, creating custom algorithms and analytical measures; developing and productionising forecasting projects, and; building their in-house data science team.

Watercare supplies around 365 million litres of water to Auckland every day. Water is drawn from 23 sources, treated and supplied to homes and businesses …